This policy applies to information provided to VVPS through the website, email, telephone or an enquiry form. It is general information and does not replace advice about your circumstances.
What we collect
Depending on how you contact us, we may collect your name, contact details, property location, service interests, messages and any information you choose to attach. We also receive basic technical information needed to keep the website secure and working.
Why we use information
- to respond to an enquiry and prepare a quote;
- to schedule, coordinate and improve services;
- to keep business records and meet legal obligations; and
- to protect the website from misuse.
Sharing and storage
We do not sell personal information. Information may be handled by service providers that support email, website hosting, payments or record keeping, only where needed for the work. We take reasonable steps to protect information and retain it only for as long as it is reasonably required.
Your choices
You can ask what personal information we hold, request a correction or ask a question about this policy by contacting info@vvps.com.au. We may need to verify a request before responding.
Last updated: 3 August 2026.